Delivery
We try to deliver all our orders within 1-2 working days. If products have a longer deliver time or we are not able to deliver the requested product we will notify you as fast as possible to find a proper solution.
We are not responsible for the delays caused by Post NL, DHL or UPS.
We are not responsible for damage caused of damages caused by exceeding delivery terms.
We take the utmost care when receiving orders and sending ordered items. Nevertheless, it is possible that an order is not delivered or incomplete. You must report this within 7 days of receipt of the articles.

 

Returns
We do everything within our power to deliver a perfect product. If the products don’t meet your wishes, don’t hesitate to contact us through email.
If the items comply with our return policy, you can return them. When we have received your return, we will book in a refund minus the return costs.

Please note: start with register your return by sending an email to customerservice@lesdouzetiques.com. Do not forget to fill out and enclose the return form, as we won’t be able to process your return otherwise!
If you have lost your return form, please make sure you enclose a note with your order number and reason of your return.
You have the right to withdraw and return your order within our return period of 14 days. Items must be unworn, unwashed and unused.

As a customer, you will be liable for the return costs.